The Human Element – Is My Job In Danger?

Geile/Leon Marketing Communications

The Human Element – Is My Job In Danger?

This post is a reflection on the article, Google is funding the creation of software that writes local news stories via TechCrunch.

When I made the decision long ago to attend the University of Missouri School of Journalism, it was with the dream of becoming the next legendarily enthusiastic SportsCenter anchor. Growing up, I spent countless hours watching ESPN’s flagship show and reading article after article about my local sports teams. I wrote opinion columns and sports articles for my high school newspaper. I “announced” our games of touch football on the weekends, practicing for the day that I would step onto campus and take the sports broadcasting industry by storm. In other words, journalism has always been close to my heart.

Of course, college went as college is supposed to – my ideals were challenged, my perspectives were changed and most importantly, as my talents and passions became more clear, my goals and future were tossed completely up into the air. I realized how much I needed to be creative in my day-to-day life; and how little interest I had in covering high school football for the first twenty years after graduating.

Above all, what I realized is that while I do and always will love journalism, what I truly love – and why I felt pulled towards journalism in the first place – is telling and creating stories. And that’s why I became a copywriter. I get to be creative for a living. I get to put myself in others’ shoes and connect with their stories. I get to create brand stories. But if newspaper journalists – who write stories – are now threatened with job loss to automation, how soon will copywriters like myself – who write stories – face the same threat?

Don’t go firing up those resumes and looking for new jobs just yet. In the optimistic eyes of this copywriter, the answer is probably never. And the reason is that great stories like the ones copywriters and many journalists tell are great precisely because they were written by a human. Great stories are made great by the way they make us empathize with each other and feel connected to the people around us.

Sure, artificial intelligence can tell stories about numbers and facts. It can write about how a baseball team had four consecutive hits and won the game in a dramatic 9th inning. But it can’t write about how your muscles were sore the next day from being so tense during the inning. Or how it felt to hug the total stranger next to you during the celebration. Or how watching a team overcome so much adversity inspired and reinvigorated you to pursue your dreams in the face of whatever obstacles were in your way. That’s the stuff that makes a story great. That’s the stuff that’s human.

To a computer, the improbable win is just an improbable win, and the clothing brand is just a clothing brand. But to a human, the improbable win is a triumphant reminder to never give up, and the clothing brand is an outlet through which we express our unique personality and perspective.

As long as brands want advertising that means something, my job is safe. Because advertising that means something takes the facts and turns them into a great story which resonates with those who hear it. What makes great advertising is something that artificial intelligence will simply never have – the human element.

So no, my job telling stories is not in danger. And neither are the jobs of journalists who are paid to do more than report the facts by connecting the facts to our human experience. Copywriters are humans connecting humans with ideas and products that humans invented. And that’s a job that computers could never do.

Now account folks, on the other hand…

Just kidding.

G/L Welcomes Digital Intersection

Geile/Leon Marketing Communications

G/L Welcomes Digital Intersection

Drum roll please….we are thrilled to announce that we’ve formed a new joint venture with our long-time friend Bob Mastis and his outstanding firm, Digital Intersection (DI)!

Starting this week, our staffs have come together in our G/L office, and we are excited to be offering a full-funnel marketing approach to our clients.

G/L has long been a leader in brand strategy and brand driven integrated marketing communications, while Digital Intersection’s expertise is in lead generation, customer retention, data analytics and direct marketing. We’ve worked with DI over the years and know first-hand the value they bring as they leverage data, known customer information and campaign performance metrics to help clients optimize lead generation, retention, current customer up-sell and cross-sell campaigns.

Both G/L and DI are well known for their unique ability to partner with clients and understand their challenges and target audiences in order to deliver a strategic solution. Digital Intersection complements G/L extremely well in that DI provides extensive measurement and analytics in regards to campaign development and continuous improvement. Having a deep understanding of the target audience is critical for success. Digital Intersection’s ability to provide this understanding based on strong data will strengthen the G/L offering and creative product. Likewise, working with G/L, Digital Intersection can now offer significantly more to clients from a branding, creative development and channel perspective.

Being able to impact the buyer’s journey from awareness to consideration to purchase is what today’s marketer demands. Together, we can close the loop and help brands connect with prospects/customers in a way that ultimately leads to revenue generation for clients.

We look forward to introducing you to the Digital Intersection team and their capabilities. Give us a call and we’ll set up a meeting.

The Lowdown on 360-degree and VR Videos

Geile/Leon Marketing Communications

The Lowdown on 360-degree and VR Videos

With the widespread popularity of 360-degree and Virtual Reality (VR) videos, we’re getting a lot of questions about whether it makes sense to incorporate these immersion technologies in marketing programs.

Every company and situation is unique, but we thought you might be interested in the insights of one of our great production partners, Tom Petrie, who is director of photography for Bad Dog Pictures.

Tom explains that both 360 and VR allow viewers to interact with the content, instead of just sitting back and watching. The big difference is in how much interaction a user has, and where the videos can be viewed. Both have the ability to capture the entire scene in a 3600 view. However, the real advantage 360 video offers the marketing community is that viewers can watch them on Youtube, Facebook and company sites.

VR takes 360 to the next level, Tom explains. It is meant to be multi-sensory, so a headset, special glasses or other optical devices must be used when viewing the video to get its full effect. VR can incorporate a variety of ways the viewer can interact with the surroundings and currently is used more in gaming applications than marketing efforts.

“With 360 and VR videos, you invite someone to become more involved. The viewer is in control of what scene appears on the screen, decides what is of most interest and determines how long to view it. If you are using 360 and VR properly, by allowing him/her to make choices, you are getting a more engaged, more educated prospect or customer,” Tom says.

From the production standpoint, both involve filming a view in every direction at the same time, using one camera or a collection of cameras, and stitching the scenes together. “Since the technology has become more widely available in the last few years, production costs have come down and companies are finding 360 applications more attractive. For example, you no longer need to buy expensive viewers. Cardboard devices are now available and can be branded.”

Tom agrees with a recent New York Times article that marketers are going down a somewhat tricky path in producing these attention-getting videos.

“360 and VR can deliver increased customer engagement, but there has to be a good strategy in their use. The videos should add something beyond what a traditional video can provide. They should be more engaging. And they still must be strongly connected to your brand so that the viewer doesn’t get completely lost in the experience and forgets about your message.”

Here are a few examples of how 360 videos are used to deliver strong messages in engaging, successful campaigns:

A company tour: Shinola factory with Luke Wilson

A company charitable effort: A Walk in Their Shoes – TOMS

Showcasing a new sophisticated product: Tier 4 Locomotive Experience – GE

If you are interested in hearing more about 360 videos and how you might be able to use them, please give me a call. I’d love to discuss it with you.

And check out: 10 Reasonable Ideas On How To Use 360 Videos In Your Marketing Mix

 

Covering Every Possible Angle: Tips And Tricks for Implementing 360 Spin Videos.

Geile/Leon Marketing Communications

Covering Every Possible Angle: Tips And Tricks for Implementing 360 Spin Videos.

Much has been written about how retailers are clamoring for vendors to provide digital enhancements for online product listings, particularly 360 spin videos of products. And why wouldn’t they? 360 spin videos have been proven to:

  • Increase sales, with many online stores reporting increases of 10-40%.
  • Boost engagement with consumers and increase their time on any given page.
  • Improve the experience by giving the online experience a similar feel to picking up and examining a product in store. And according to an Adobe study, it’s a feature 91% of consumers consider to be a “must have.”
  • Decrease return rates through improved purchasing confidence.
  • Give your brand a more “established” look, by taking advantage of higher end digital features that aren’t universally used.

And yet, there are still plenty of vendors who don’t take advantage of 360 spin videos, effectively leaving money on the table. For those holdouts, all we have to say is: ARE YOU CRAZY?! The world isn’t flat, and neither are your products. Consumers want to examine their purchases from all sides to make the most informed decision they can. And if 3D examination is good enough for the real world, don’t limit yourself on the digital marketplace.

We took a quick look at Home Depot and Lowe’s websites and found that many products listed don’t have these much needed digital enhancements. Yet each year, most retailers (like Home Depot and Lowe’s) look at GMROI (Gross Margin Return on Inventory) to determine the value their vendors are providing. This figure is based on how many times inventory turns over. The higher the GMROI is for your product, the better chance you have of getting more product into their stores, increasing your display area, or attaining more prominent shelf position. And yes, online sales help your in-store standing. So why not do everything you can to drive sales for your retailers and distributors?

Now, let’s talk 360 spin videos! Here are a few tips from the pros:

  • Get Requirements First: Different retailers have different requirements. Some want “stitched” videos, comprised of images stitched together. Others want the spin in straight video format. Still others are accepting more complicated 3-tier videos. So before you start shooting, decide what formats are needed to cover the broadest range of your channel partners.
  • Use Precise Background Colors: Some retailers, like Home Depot, are sticklers for precise background colors, and will reject your video if you’re even a slight bit off. Make sure your videos are compliant!
  • Save a .mov File: This is the format you’ll want if you plan to host your 360 spin videos on YouTube, Vimeo, or your own website, as they can’t play the full 360 view videos. In our experience, you should be able to get the .mov and full 360 video together for the same price.
  • Post It Online, Your Way: Because you’ll have the .mov, might as well post it to YouTube and Vimeo! These sites allow you to collect stats so you can see how they’re performing. And because these versions won’t be on your product page, hosted by a retailer, you can add voiceover, sound, text descriptions, and more! This gives you extra opportunities to engage your audience directly, and allows you to use these assets beyond retailer product pages.

Ready to shoot some 360s? From products as light as a feather to 800 pound behemoths, we can help you get them done! And, of course, we can lend our expertise to implement a full range of communications strategies and tactics to help ensure your product succeeds in both retail and distribution channels. Just give us a call!

6 Tips for Using Product Videos

Geile/Leon Marketing Communications

6 Tips for Using Product Videos

It’s no secret we’re all constantly glued to screens of all sizes. The fact that you’re reading this blog is evidence enough. From our smartphones to our laptops and tablets and televisions, we are constantly bombarded with information from the screens that surround us. Anything we could ever want to know is easily within reach.

And it’s great for business. According to a 2014 report by Forrester Research Inc., a projected 60% of all sales made in 2017 will involve the Internet in some way, either as the purchase site or as part of researching products online.

With increased Internet involvement in our purchasing decisions, marketers would be wise to invest in better solutions to help their products and services stand out in the online marketplace. That’s where product videos come in. According to a Liveclicker survey of online retail sales from Best Buy, Newegg, OnlineShoes, and Under Armour, there was an increase in average order value (AOV) of at least 50% for customers that watch videos on a product page.

At G/L, we’ve seen the impact product videos can have on sales first-hand. One of our clients, who sells tools to small contractors via home improvement retailers like Home Depot and Lowe’s, cited a significant bump in sales as the result of online digital assets on retailer websites, including product videos and 360° spin videos.

Consumers of all types are looking more and more to online resources for their purchasing decisions, and research shows they’re much more likely to make a purchase if you’re promoting it with a product video. This is a trend worth jumping on. Here are some tips to get you started:

  1. Keep It Focused: People watch online videos for one of two reasons: to learn or to be entertained. In the case of product videos, you want to focus on providing as much valuable information about the product in question as you can in a limited fashion. Leave larger branding messages to other videos.
  2. Keep It Relatively Simple: For optimal retention with your target audience, plan the length of your product videos carefully. Consumers are willing to spend more time researching a product and learning about it through videos if it’s going to be a high involvement (expensive or otherwise risky) purchase. For lower involvement purchases, less information is required. Optimal customer attention spans for videos range from 60-90 seconds. From there, customer retention begins to drop.
  3. Grab Their Attention: According to Vidyard, a significant portion of drop-off in all videos happens within the first 10% of the video. Grab your audience’s attention fast to ensure they stick around to the end by addressing areas of greatest strength for your product or concern for the market. And, like we said before, keep it short enough that they won’t be tempted to click away.
  4. Use Product Videos on Your Landing Page: Many published studies state that landing pages with video can increase conversion by 80%. Adding a quality Call to Action (CTA) at the end of your video can help increase response from your audience.
  5. Consider Using an Online Video Platform: OVPs, like Adobe or Vidyard, allow you to push content to your social networks and pull in actionable analytics, allowing you to target your audience more carefully than a traditional TV or web buy. It’s relatively inexpensive too!
  6. Make The Most of Social Media Platforms: Facebook allows for Video Autoplay of your videos so create a version of your current ads or product videos that takes advantage of the medium. And make sure to include subtitles or other graphics that highlight the features of your product and entice consumers to continue watching, with or without sound.

Product videos are already proving an integral piece of the sales puzzle. If you’re not using them, you’re missing out on scores of potential sales. It’s time to take that next step and connect your consumers with the information they crave, in a format they’re most comfortable with.

Still not sure where to start? We can help with that. Give us a call today at 314-727-5850. We’ll help you figure out an effective plan for your foray into product videos.

Trending from G/L: New TV Tracking Opens New Doors for Brands

Geile/Leon Marketing Communications

Trending from G/L: New TV Tracking Opens New Doors for Brands

You should know when your brand’s paid advertising is supposed to run on TV. But it has been somewhat difficult to thoroughly monitor unpaid news or other programming brand coverage on TV through true TV tracking.

That situation appears to be changing, though, thanks to new media platforms and monitoring capabilities – just think about the benefits of being able to search for your brand’s appearance or mention on TV anytime.

According to a recent story in AdWeek, iQMedia has technology that can provide those capabilities. Marketers can now track every time their brands are mentioned and when their logos are shown. And they can monitor their competitor’s coverage.

The iQMedia platform includes spoken-word and logo recognition technology, and provides demographics, geographic and other statistics that a brand can use with its own internal metrics. The data is available within a couple of hours of its appearance on TV. Brands can also access six years of historical TV tracking and programming.

iQ Media’s platform includes spoken-word detection technology and, in what the company said is an industry first, logo recognition technology to identify when a brand is seen or heard on TV. It also provides demographic, geographic and time-of-day stats, and lets marketers correlate the raw data with their own internal metrics.

“Our systems are designed to be able to listen and hear for the content, and to be able to distinguish whether it’s in paid or earned,” said John Derham, iQ Media’s chief technology officer. “We get depth and breadth of content and resources in an unprecedented time frame.”

Domino’s Pizza, Energizer, the NHL, Red Bull and Sonic Drive-In will all be using the new platform, which makes data available to clients within a couple of hours of its appearance on TV. (Nielsen and comScore’s brand-mention services take 30 days.) Marketers can enter keywords, brand names or logos for the platform to track, much like a Google alert, and use the data to measure the ROI of theirs or their competitors’ major media investments.

These types of TV tracking tools give media planning and PR professionals’ insights that help to make better marketing decisions. The more that we know about who, what when, why and how people are brands; the better we are able to counsel our clients.

As measurement of success becomes more important to our clients, we’re putting data at the heart of everything we do. If you’d like to learn more about our approach, contact us using the form below:

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Trending from G/L: Thanks Canada for telling us we’re great!

Geile/Leon Marketing Communications

Trending from G/L: Thanks Canada for telling us we’re great!

A couple of weeks ago, Ken Bone, a debate audience member, emerged as an unlikely hero to Americans weary of political negativity. Someone referred to Mr. Bone as a “human version of a hug.” With a week to go until Election Day now, we keep looking for positive moments to keep us sane.

Now, our neighbors to the North in Canada are sending us virtual “hugs” and positive affirmations via a social media campaign called “Tell America It’s Great,” complete with a hashtag, a Twitter account and a series of YouTube videos.

Seems America could use some cheering up right about now. As their closest friends and neighbours, we thought we should take a minute to help remind them that no matter how bad things might seem at the moment, there are lots of reasons why we think they’re still pretty great.To paraphrase the Stuart Smalley character from Saturday Night Live, the campaign tells we Americans that, “We’re Good Enough, We’re Smart Enough, and Doggone It, People Like Us.”

Designed by workers at a Toronto creative agency to make positive statements as a response to the depressing American political setting, the campaign is not selling anything. Its motivation is to be remind us that the world sees us as great.

The Canada campaign comes at a time when most Americans are desperately looking forward to the end of the election cycle with all of the sniping and accusations. We do need to take a breath and think about our national parks, our contributions to music and the countless other American innovations and characteristics that are admired by people throughout the world.

Many Americans are showing their appreciation to this campaign through a reciprocating “TellCanadaThankYou” campaign.

It is nice to receive a group hug from our kind Canadian neighbors. Maybe their goodwill and civility will inspire us to feel better about ourselves, as well as acting nicer to one another. Eh?

Have you seen any politically-focused messaging that stood out for its lack of, um, toxicity? Please share it with us using the form below.

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Trending from G/L: The Vegetable Orchestra is cooler than a cucumber

Geile/Leon Marketing Communications

Trending from G/L: The Vegetable Orchestra is cooler than a cucumber

The Vegetable Orchestra based in Vienna, Austria performs with instruments made from fresh, local vegetables.

Worldwide one of a kind, the Vegetable Orchestra performs on instruments made of fresh vegetables. The utilization of various ever refined vegetable instruments creates a musically and aesthetically unique sound universe.

The Vegetable Orchestra was founded in 1998. Based in Vienna, the Vegetable Orchestra plays concerts in all over the world.

There are no musical boundaries for the Vegetable Orchestra. The most diverse music styles fuse here – contemporary music, beat-oriented House tracks, experimental Electronic, Free Jazz, Noise, Dub, Clicks’n’Cuts – the musical scope of the ensemble expands consistently, and recently developed vegetable instruments and their inherent sounds often determine the direction.

Founded in 1998, this innovative group creates a “musically and aesthetically unique sound universe” for their audience. Their concerts truly appeal to all of your senses.

The Vegetable Orchestra prepares for each performance by first shopping at local markets for vegetables to create their instruments with.

Some of these perishable instruments are “ready-made” — like two peppers rubbed together for a squeaking sound. Others require cutting, drilling and assembly to make something similar to traditional instruments — like a carrot flute or a leek violin.

Since their instruments are brand new before each performance, a long sound check is necessary after the creations are complete.

These vegetable instruments achieve sounds traditional instruments cannot — each concert has a completely different and unique sound. The group draws from a number of diverse music styles and influences to create their unusual melodies.

After the concert, the lucky audience members even get to enjoy a homemade soup created from the vegetable instrument left overs.

It is so cool to see such a fresh idea. It just goes to show that you can create something great out of anything — even a carrot.

Be sure to check out this video for a closer look at The Vegetable Orchestra:

Or listen to one of their super unique performances:

Pretty cool, right? Let us know if you have anything awesome you’d share with our team!

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Trending At G/L: Size Matters Not – Creating Gaming’s Largest Universe with a Tiny Team

Geile/Leon Marketing Communications

Trending At G/L: Size Matters Not – Creating Gaming’s Largest Universe with a Tiny Team

Imagine a gaming universe with 18,466,744,073,709,551,616 planets (for those of you who don’t want to count commas, that’s over 18 quintillion, or 18 billion billions). Fathoming such a number is insane. Now picture what must’ve created it. A Big Bang? God? A long-extinct alien civilization?

What if I told you it was a team of just 13 developers?

Mind blown, right? It seems impossible, but it’s the reality behind Hello Games’ new hit video game, No Man’s Sky.

The key ingredient to No Man’s Sky’s expansive universe of quintillions of unique, full-sized planets is a developing trick known as procedural generation. Without parsing the coding mechanics of it, procedural generation in a game like No Man’s Sky generates playspace on the fly, following a pre-programmed gaming algorithm, rather than relying on handcrafted worlds carefully sculpted by artists.

No two planets are alike, and many come with their own native species, which are also procedurally generated. So far, gamers have discovered well over 10 million species.

In the first 24 hours since No Man’s Sky became available, creator Sean Murray has been reporting amazing data that indicate his passion project has been very popular.

After reaching 1 million discoveries in the first hour, the game’s servers continued to hold strong despite being pushed to their limits, resulting in over 10 million discovered species a few hours later.

It’s an impressive universe, created on a shoestring budget (with a relatively small 6GB install size to boot) by a relative handful of incredibly dedicated and resourceful developers. And yet, even if gamers were to discover one new planet per second, it will take 500 billion years to discover each one.

*sigh*

Well… better get started.

If you’re looking to dig deeper into the concept behind No Man’s Sky, take a look at TIME’s recent interview with creator Sean Murray.

Have any initial thoughts? Shoot us a note anytime and we’ll be happy to nerd out:

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Geile/Leon Marketing Communications Wins New Business and Awards

Geile/Leon Marketing Communications

Geile/Leon Marketing Communications Wins New Business and Awards

The year 2016 has been busy for Geile/Leon Marketing Communications so far as we proudly work with our great long-term clients and welcome a pair of terrific new clients – LCN, an industry leader in door control and Upper Iowa University, a private institution of higher education.

LCN Products, of Carmel, Ind., is an international brand of door closers and hardware that specializes in safety and security challenges. For LCN, G/L is providing strategic planning, marketing, branding and new product introduction services.

For Upper Iowa University, located in Fayette, Iowa, G/L is developing a strategic positioning and branding program that will be the basis for the institution’s future marketing and communications.

“We’ve thoroughly enjoyed working with our newest clients primarily because they’re great organizations to work with,” said Tim Leon, President and Lead Strategist at Geile/Leon Marketing Communications. “It’s our goal that every new client we bring on is the beginning of a long, productive partnership that will make both organizations stronger now and long into the future.”

And, while we don’t work for awards, it has been gratifying this year to be recognized for our efforts.

For instance, we are very pleased to have been named in the Small Business Monthly’s annual reader survey as one of the best businesses in the area. Readers named us as one of the Top 5 Marketing Firms in St. Louis.

The St. Louis Business Journal lists St. Louis advertising, marketing and public relations firms by number of employees. We’re in the Top 30 this year… not the biggest of the firms, but we’re proud of the capabilities we have to offer. Our clients know that we have most of the capabilities of much larger firms, but provide them unparalleled service, creativity and attention.

Have any questions about what we’re working on? Shoot us a note anytime:

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