Find Your Why: How company culture goes beyond the workplace

Geile/Leon Marketing Communications

Find Your Why: How company culture goes beyond the workplace

When we think about work culture and environment, we allude to a spectrum of physical spaces ranging from fluorescent-lit cubicle containers to spacey, renovated warehouses with concrete floors and ill-placed lamps. But office aesthetics are but a crumb of the entire company culture cake.

Most of us spend the majority of our lives at the office. Sometimes we seem to forget that. There, we succeed gloriously and fail miserably—bask in contentment and writhe in resentment. Whether we love or loathe our jobs, workplace culture plays a major role.

In fact, the best employers in the U.S. say their greatest tool is culture. The attached article from Fortune notes three major trends.

First, because the “best employer” surveyors have used the same methodology and judging criteria for twenty some odd years, they determined that the best workplaces are getting even better—which sounds super arbitrary, but bear with me. The average amount of training for managers and professionals has increased 80% from 1998. Additionally, data from the surveyors’ Trust Index (which is exactly what it sounds like) indicates that the “happiest employees” are happier and more loyal than ever.

Second, business leaders use culture as a competitive tool in order to mutually benefit the company and its employees. So happier employees make a company more lucrative? Who woulda thunk it? It certainly makes sense. If an employee feels that he or she is under appreciated, merely spinning wheels, or worse, both—he or she may produce work of lower quality.

Third, the best workplaces have leaders who listen to their employees and implement distinctive programs that are relevant to the modern business world. Certain programs alone can instill a sense of culture. Whether it’s an intricate workshop or a simple office ritual like, oh, I don’t know, having a beer or two together at the end of each week. That’s what we do here at G/L, and let me tell you, I’m feeling the culture.

Sometimes it’s as simple as sharing an understanding of the basis of work done in the office. Why do you do what you do? What’s the purpose of your work? These questions are often overlooked in the corporate world. Routine slays passion, and without passion, brands become stale.

We’ve quoted Simon Sinek countless times: “People don’t buy what you do, they buy why you do it.” Want to hear more about how we maintain our workplace culture? Give us a call—or better yet, stop by Friday around 4pm. We’ll tell you all about it.

WIN A FREE WHY BOOK

Regardless, if you fill out the form below, you’ll be entered to win a copy of Simon Sinek’s book Start with Why: How Great Leaders Inspire Everyone to Take Action.

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Why Storytelling in Media Relations Matters

Geile/Leon Marketing Communications

Why Storytelling in Media Relations Matters

As of January 2013, there were more than 600,000 restaurants in the United States. With so much competition, how does one stand out from the pack?

The first option is paid media or marketing.

Television spot during a Cardinals game – $500-$2,500

Radio spot during primetime commute – $1,000-$3,000

Prominent Highway Billboard (per month) – $1,500-$5,000

You get the idea.

Advertising is necessary, but expensive. And don’t think for a second the restaurant down the street isn’t looking into the same methods.

So how do you make your business different? How do you effectively reach your targets and make them remember you? That is where public relations, or earned media, comes into play.

When a public relations professional first approaches a pitch, they are focused on one thing: storytelling. There may be more than 600,000 restaurants in the United States, but each one has a brand story. The key is figuring out what that story is.

Here are five tips for identifying an effective brand story:

1) Stop trying to sell

You aren’t mining for the brand story behind your business simply to drive sales. Sure, that is the end goal, but with brand storytelling there is so much more that goes along with it. You want to engage customers. You want them to remember you. Next time they are thinking about going to an Italian restaurant for dinner, you want them to think of the restaurant they read about in the newspaper that has been run by the same family for three generations.

2) Know your client

This is a big one. Nothing is more frustrating for a client than hiring someone to work on PR that isn’t willing to put in the work to find out about your company. It is not enough for someone trying to write a pitch to simply know the basics. It takes digging and asking questions to find that story that is going to grab a journalist’s and the audience’s attention.

3) Know your audience

Just as important as knowing your client, you need to know your audience. Who does the client want to target? What publications are you pitching this to? There may be one story, but there is more than one way to tell it so that it hits the target.

4) Be relatable

What is the point of telling a story if it isn’t one that people are interested in? It is probably not advantageous to talk about the billionaire that added this restaurant to his portfolio. No. This is not a story that people are interested in. This is not a story that is going to make customers want to experience what you have to offer. Make it a personal, relatable story.

HINT: If the brand story that you create is something that customers can mention in casual conversation, you’ve nailed it.

5) Be newsworthy

This is more important in the drafting of a pitch than in the storytelling, but it is certainly still an element of effective storytelling. Create a story that makes sense in the world. Find out what your target audience is talking about, and mine for a story that aligns with that. This also makes it easier for a journalist to take what you are offering and turn it into something more than a mention on page 10.

Does brand storytelling sound a bit like journalism? Well, it should. Developing your story takes some digging, but once you find it, have some fun with it! Take advantage of the opportunity to give your customers an inside look at your business. Tell your story and I guarantee they will remember you.

We know your brand has a story to tell. Let us help you find it.

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Trending from G/L: Does YouTube have a legitimate online video competitor in Vessel?

Geile/Leon Marketing Communications

Trending from G/L: Does YouTube have a legitimate online video competitor in Vessel?

Since 2006, YouTube has been the go-to site for online video streaming and in the past decade, the attempt to throw YouTube from its streaming throne has been feeble at best. Sites such as Vimeo, yfrog (yeah, it does video, too) and Flickr exist, but simply can’t boast the multitude of traffic YouTube can. With high traffic comes a strong marketing presence, so how can anyone expect to compete with the ad-logged, Google-owned giant?

Former Hulu CEO Jason Kilar believes he has an answer in Vessel, a new video hosting service that offers early access to new releases for just $3 per month. So how does Vessel gain early access to highly sought vids? By offering higher pay to top creators who agree to post to Vessel first.

YouTube stars make their cash from marketers that advertise before their videos. In turn, YouTube gets paid, and the video creator gets a cut.

Felix Kjellberg, also known by his YouTube moniker, PewDiePie, reportedly earned $7 million dollars making videos in 2014. The guy has nearly 38 million followers and 9 billion views—that’s more than Taylor Swift.

How’d Kjellberg get famous? Playing video games and hollering at the screen, of course. As it turns out, Kjellberg’s gamer-style antics attract the youth and young adult market. As young people watch less and less cable television, marketers have fewer and fewer qualms spending dough online.

So if Vessel officials could convince the likes of Kjellberg to transfer from YouTube, they’d pull a chunk of viewership as well, right? Theoretically, with each subscriber jumping the YouTube ship would bring $3 a month to Vessel.

That means if just half of Kjellberg’s subscribers were to sign up with Vessel and pay for early access, Vessel would gross close to $60,000,000 monthly from subscriptions alone. Accounting for outdated, underwhelmed, or accidental subscribers, bringing half of Kjellberg’s following is a lofty goal—maybe even unrealistic. But this example indicates the absurd amount of money that can be made by, with, and from these online video stars.

Anna Akana, a 25-year-old comedian with 1.2 million subscribers, is already on board with Vessel. According to an interview with NPR, YouTube takes about half of Akana’s revenue from advertisements.

“YouTube revenue has been tanking… I’m making 20 times more with Vessel for doing the same amount of work, if not less, than with YouTube,” Akana said.

It appears Vessel is doing exactly what needs to be done to compete with YouTube—headhunt top earners by offering a pay bump they can’t refuse.

While I find it hard to believe that Vessel, or anyone else, can replace YouTube entirely, I predict it’s only a matter of time before someone finds a comfortable spot in the “premium” online video hosting niche.

And yes, I realize “premium online video” is a bit of an oxymoron in itself, but that’s where we’re at these days.

The online video landscape has been changing dramatically in recent years. Want to make sure you’re not falling behind? Contact us and we’ll be happy to chat.

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Trending from G/L: Hiring an Advertising Agency the Right Way

Geile/Leon Marketing Communications

Trending from G/L: Hiring an Advertising Agency the Right Way

The processes that companies use to find an advertising agency have evolved dramatically over the past few decades. The standard requests for proposals (RFP) are sill around, but with some brands working with multiple agencies, as well as freelancers and internal marketers, the landscape has become infinitely more complicated. Agencies of record still matter, but project work is everywhere.

Despite all of this, a strong agency partnership fosters trust and paves a path for high-quality strategic, creative work to emerge. That path can start with the agency selection process. While that process can be arduous, making it as streamlined and conducive to finding the right fit is worth it.

Argentum Strategy Group recently published a case study for choosing the right creative agency and we were fortunate enough to be indirectly mentioned.

In the case study, a business-to-business technology brand was searching for an agency to help differentiate their message and grow their local awareness. They took a number of critical steps to determine a budget, vet selected agencies based on selected criteria, and rate each agency in an unbiased manner. In this case, the client XIOLINK chose Geile/Leon as their agency.

Working with Susan Silver and the team at Argentum gave us the opportunity to meet with, and eventually, work with the client on an ongoing basis. They do a fantastic job of bringing together the right clients and the right agencies to find a strategic fit. And from an agency perspective, we found the search process valuable and inclusive.

Our approach to new business in general has evolved for the better over the course of more than 25 years in business. But our commitment to helping brands grow is still at the heart of everything we do. If you have a marketing challenge, let us help you solve it. We’re up for it.

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Trending from G/L: Twitter Ads Get More Personal

Geile/Leon Marketing Communications

Trending from G/L: Twitter Ads Get More Personal

If you asked me what my current favorite social media platform is, I’d probably have to go with Twitter. Once you find all the feeds you’re interested in, it makes finding info so incredibly easy. Plus, when it comes to breaking news, Twitter search is the best way to figure out what’s going on, in my opinion.

In fact, a cool story I heard recently about Twitter involved an awesome Father’s Day present. A friend’s dad lives in St. Louis, but is originally from the Pittsburgh area. As a present, my friend created a Twitter feed for him following all the media outlets and blogs related to Pittsburgh sports as an alternative to Google. Not going to lie, I kind of wish I had thought of that first.

One of the drawbacks to the platform, however (at least from an advertising perspective), is how it can be difficult to target an audience based on personalized data. You could target based on the accounts that those Twitter handles follow and narrow it down based on DMA info, but beyond that, the platform lacked some of the robust features available via Facebook. For that and other reasons, Twitter Ads haven’t always been seen as being as powerful as Facebook Ads.

Earlier this month, though, Twitter may have closed that advertising gap. On July 2, they introduced new audience insights for brands as well as new “personas” to target more effectively.

Twitter is able to do this by working with a pair of third-party data companies, presumably to reconcile profile info with that added information to create more precise targeting. The personas include college graduates, users with more than $100k in income and “business decision-makers” among others. Pretty cool stuff.

Of course, the flip side is, the more advertising there is on Twitter, the less of a direct “feed” users will have. By adding promoted content into the feed, the linear structure has started to change. And some users aren’t happy.

It’s a bit reminiscent of the old days of Facebook when news feed content was organized in an exclusively chronological order. With changes to Facebook’s algorithm as well as simply too much content between personal and brand accounts, the news feed changed to, in theory, highlight the most relevant content. Whether that’s truly the case or not is still up for debate.

Regardless, these new options from Twitter will definitely be a part of how the user experience for the platform will continue to evolve.

Interested in social media advertising or digital marketing in general? Feel free to contact us using the form below…or you can always tweet us at @GeileLeonSTL.

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Trending from G/L: Sponsored Content on Instagram keeps growing

Geile/Leon Marketing Communications

Trending from G/L: Sponsored Content on Instagram keeps growing

Remember Gary Turk’s “Look Up” – the viral video that bashed social media and millennials’ inattentiveness to their natural lives? I think I remember first seeing it on Twitter.

https://www.youtube.com/watch?v=e3P7382VPtE

In sum, a sentimental narrator—British accent and all—reads a heartfelt poem that speaks to a millennial generation distracted by superficial intangibles like Facebook, Twitter, Instagram and Snapchat—all the while missing out on their true potential to find love and happiness and all of that good stuff.

“I have 422 friends, yet I’m lonely,” Turk coos in his opening line.

By 2014, this path was well trodden; nonetheless, “Look Up” inspired a circle of millennials to lay down their devices and live a peaceful life sans the social media.

Sure enough, social media’s role transcends tallying artificial friends and reading lists on Buzzfeed. Currently, there’s $1 billion dollars of sponsored content on Instagram alone.

Danielle Bernstein, a 22-year-old fashion blogger, for example, is paid anywhere from $5,000 to $15,000 per Instagram post. What qualifies her? She has 992,000 followers.

An audience of 992,000 Instagremlins, most of them interested in fashion, attracts clothing brands to advertise products on Ms. Bernstein’s account.

Because fashion bloggers routinely post pictures of their outfits, Ms. Bernstein’s sponsored content appears particularly subtle. Her job: wear clothes provided by her hiring company, snap a few pictures wearing the rags, then blast them out to her massive following. Her personalized product placement utilizes the trust she’s gained as a “real person” in comparison to other product placement efforts on TV or in movies.

In an interview with Harper’s Bazaar, Ms. Bernstein noted that her annual income is in the mid-six figures range and that behind the curtain, so to speak, fashion brands negotiate stipulations preventing her from showcasing other brands for a specified amount of time.

Who knew social media could be so serious? Well, most of us by now.

Speaking of which, Gary Turk’s ode to offlinedness became viral as a result of social media, ironically enough. Regardless of the intended message, whether it’s endorsing clothes for money or vilifying the Internet for recognition, social will remain a valuable medium for making friends and money for a long time to come.

Not sure what’s the best way to showcase your brand to your target audience? Shoot us a note and we’ll get back to you quickly.

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Trending from G/L: Rail Safety getting the Google treatment

Geile/Leon Marketing Communications

Trending from G/L: Rail Safety getting the Google treatment

Despite numerous advancements in transportation technology, rail is still a massive industry. On the passenger side, ridership is increasing significantly in intercity corridors. On the freight side, it remains a very effective way to move goods across long stretches.

And yet, safety remains a critical issue for the rail industry. In mid-May, a train derailment along Amtrak’s Northeast corridor put the issue in the spotlight. On the freight side, the issue of individuals crossing train tracks at areas not secured by intersections remains a significant challenge.

The Federal Railroad Administration just announced a partnership with Google to provide information on all grade crossings via their incredibly popular Maps application. The effort comes as deaths from train-on-vehicle collisions increased between 2013 and 2014, which goes against a decades-long decrease of nearly 80% from the 1970s.

On the surface, it may seem surprising that accidents have increased in recent years. Unfortunately, there seems to be a misconception that trains move slow enough or are easily visible enough that it’d be very difficult to get struck by one. This ignores how difficult it is for a train to stop on short notice.

Recently, our client Union Pacific Railroad launched a campaign to raise awareness about the rise of high school photos being taken on or near railroad crossings. While emblematic of one’s next step in life, it ignores the inherent dangers of being so close to a dangerous area. Here’s one of the videos from their campaign:

The campaign is in line with other safety initiatives that Union Pacific and other transportation companies and authorities have launched in recent years. Being proactive with new technology partnerships, advocacy campaigns and streamlined regulations are part of the key to improving rail safety across the country.

Is your brand in need of advocacy solutions that make an impact? We’re always happy to chat.

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Trending from G/L: How far will personalized marketing and advertising technology go?

Geile/Leon Marketing Communications

Trending from G/L: How far will personalized marketing and advertising technology go?

Every Monday morning, we sit down to discuss industry trends. Topics range from wearable technology to brand-sponsored short films. This week, our Creative Director Dave Geile brought something so technologically innovative to the table that we felt compelled to share.

The new gadget that had us geeking out in the conference room: a centimeter-long origami robot that climbs, swims, and carries loads twice its weight, according to MIT researchers. The fascinating, yet admittedly esoteric, device is expected to provide assistance in the medical industry—capable of reaching otherwise difficult-to-access areas inside the body.

Naturally, watching the bug-like device fold itself and chug through obstacles got me thinking about technology, marketing, and how the separate industries intertwine.

Advertising has a coercively isomorphic relationship with the tech industry; meaning the development and evolution of advertising is at least partially linked to technological innovation. Wait, isn’t this a movie?

“You could use a Guinness right about now!”

Behold, the single line I remember from Minority Report.

In 2054, Washington D.C., wall-attached eye scanners assess moods and chime out tailored advertisements. Tom Cruise must’ve been thirsty.

In 2002 when the film was released, I’m guessing the concept of hyper-personalized marketing was so far-fetched it was promptly dismissed—like time travel or teleportation.

Now looking back, the scene portrays future advertising somewhat accurately. Although most advertisers don’t implement eye scanners or mood detectors, I imagine cookie tracking would’ve seemed equally improbable—but here we are.

The question is not how far can advertisers go? Technological advancement has shown little sign of slowing. The question is how far will advertisers go? As tech capabilities continue to increase, how advanced, personalized, and intrusive will brand messaging become? Will advertising technology ever go too far? Let’s hope these undetectable, body-diving robots stick to exploration… below the neck.

Here at Geile/Leon, we have our own approach. We believe results come naturally by making sure every project, interaction, relationship, and even handshake mean something. Before we even touch a project, we ask ourselves one question: Why? By determining why a project is important, we’re able to recognize what we need to do to make our client successful—now that’s personalized marketing.

Want to learn more about Geile/Leon’s approach to strategic marketing? Let’s chat. Drop us a line and we’ll get back to you within 48 hours.

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Trending from G/L: How Nike’s relationship with LeBron remains timeless

Geile/Leon Marketing Communications

Trending from G/L: How Nike’s relationship with LeBron remains timeless

Sponsorships for professional athletes carry an extreme level of volatility for the simple reason that the outcome of the games they play aren’t predetermined (unless you’re a professional wrestling fan, that is).

It’s remarkable how quickly a golfer like Tiger Woods can watch his stock plummet while Rory McIlroy heads in the opposite direction. It’s incredible to watch a no-name utility infielder like Geoff Blum become a World Series hero in one night. It’s humorous even when it’s for all the wrong reasons and most casual fans probably don’t remember your name.

And then there’s LeBron.

There’s no question that LeBron James is a phenomenal basketball player. His legend was already well known when he was playing in high school, and this was really before the golden age of high school sports clips were available all over the internet. Even before he even played his first professional game for the Cleveland Cavaliers in 2003, Nike had signed him to a deal just short of nine figures.

More than a decade later, that relationship between LeBron and Nike has been accompanied by everything that’s happened on and off the court. On the court, LeBron brought the Cavs to the brink of a title. Then, off the court, there was The Decision.

Shortly after, amid a strong fan backlash, Nike released this iconic spot, attempting to humanize LeBron and explain why he made the choice to leave home:

After winning multiple titles in Miami, LeBron returned home and nearly delivered a championship, falling short in the NBA finals despite a heroic effort.

Over the weekend, the Cavaliers and Nike took out a full-page ad in the Cleveland Plain Dealer, thanking the fans for their support and reminding them that the journey is not over.

LeBron

The ad is minimalist, but it strikes the right tone and tells the story that just transpired as well as what lies ahead. For a partnership like this, Nike doesn’t have to be front and center because they’ve been intertwined with his story since the beginning. It allows them to focus more on why people should care instead of trying to just sell shiny new shoes.

Certainly not everyone has the resources that Nike does, but as this ad shows, you don’t need to create something overly flashy to resonate with readers and grow a brand. If you’re ever looking for help your brand take the next step, we’re here to help.

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