Chatting with Randy on Peer Groups and Relevancy

The Blog

Randy Micheletti
VP, Director of Brand Strategy

Chatting with Randy on Peer Groups and Relevancy

For many of us, the past couple years have been the toughest times of our lives, both personally and professionally. No one has gone through anything like this. We all had many considerations. “How will I respond to isolation?” “How will I handle this new routine?” “Is my product or business still relevant?” And one of the most frequently asked questions, “Am I even in the right career?”

As millions of people were leaving their jobs, I knew one thing. I wasn’t going anywhere. I loved what I was doing and the people I was doing it with. As a matter of fact, I wanted to do it better than ever before. But some things were creeping into my mind. “Is business going to be the same?” “What do I need to do to ensure we’re still relevant?” “What are other agencies doing?”

Then, out of the blue, one of the partners at our agency asked if I’d want to be part of a peer group for other agency executives who are involved in running their businesses. I couldn’t believe it. It was just what I was looking for. Having access to a network of like-minded folks has never been more crucial. So without hesitation, I said, “Yes, please.”

Before I knew it, I was signed up and headed off to Chicago to meet my group. What a great group of professionals. It was three days I’ll never forget. Smart, engaged people who were facing the same challenges as I was. I couldn’t believe I had all these resources at my fingertips.

After three days of discussions, presentations, discussions, challenges and maybe a few more discussions, I headed back to St. Louis with the comfort of knowing I had a great group of people that I could always reach out to—for anything. I wasn’t alone.

So, if you’re thinking of joining a peer group, do it! Here are a few reasons why.

Safe Space – Confidentiality allows people to be totally open about issues they are unable to discuss with others. Commiserate over loses and celebrate over victories.

Honest Feedback – Like it or not, you’ll receive nothing but honest feedback. It’s good to hear different opinions that challenge you.

Guidance – You don’t know it all and a little guidance can go a long way. Listen and learn from other execs. 

Motivation – When you leave your meeting, you’ll be more motivated and excited than ever. You’ll have a list of new ideas to implement. It’s awesome!

Give it a try. It won’t hurt. You’ll discover new business and financial strategies, best practices, new business development ideas and you’ll make some new friends. And one thing for sure, the process works. I will attest to that.

Video Strategy Predictions for 2022

The Blog

Randy Micheletti
VP, Director of Brand Strategy

Video Strategy Predictions for 2022

I’m sure you’re out there. Still uncertain if video content will benefit your company so you keep putting it off. You’ll get to it later…well, guess what? You’re losing out right now. Those that doubled down on video in 2021 are for sure seeing the benefits. 

Companies that are proactively using video to keep their customers connected and engaged are winning in 2022. But like all things, video continues to advance. Taking your video strategy from reactive to proactive will ensure your content and experiences are taken to the next level, according to Socialive founder and CEO David Moricca.  

In addition to this strategy shift, here are a few more predictions that are definitely worth exploring.

Be your own content distribution company

While virtual events were hot from 2020-2021, we’re now heading in a different direction. In 2022, we’ll be moving from large-scale virtual conferences to shorter-form, video-content-driven experiences. These condensed videos will allow you to use on your own channels, are easier to measure engagement, and push leads through your digital marketing funnel. Gone are the days of sending audiences to third-party platforms.

Shoppable videos are hot

Driving sales through social media channels like Instagram, TikTok, and Facebook has become impactful. The “shoppable video” is quickly becoming mainstream, and companies should include this in their video and e-commerce initiatives.

The “do it yourselfers” will emerge

As technology enables more people to create and distribute video content themselves, we will see the emergence of more people and companies producing video on their own. While the real estate, financial services, and travel and hospitality industries have dabbled in video content usage in the past, 2022 will be marked by a better ability to scale video creation as a new standard for engaging with their audiences.

Crowdsourced, peer-based learning will become the standard

As many companies struggle with employee retention and engagement, businesses are forced to find better ways to document and distribute knowledge to their workforce. Employees learn best from their peers because they can relate to them. As a result, training videos or written content will be heavily crowdsourced from their peers’ direct experiences in order to most effectively learn the on-the-job skills required for their positions.

Speed to market will continue to increase

As brands continue to embrace a digital-first approach to reaching customers, the speed with which marketers must respond to trending online topics keeps getting faster. When more companies begin adopting this approach, the demand will skyrocket for video content creation tools that enable marketers to more rapidly create a constant stream of fresh assets.

At Geile/Leon Content Studios, we understand how to concept and produce video content and how to use it throughout the funnel to engage your customers. If you’re in need of assistance with any video content we’d love to assist. If you’d like to talk or see samples of our videos, please reach out. We can definitely help.

References:
-Socialive Video Predictions 2022
-Cielo Top 22 Video Trends of 2022, Jan. 3, 2022, Mitchell Parks

How to evolve your target personas in higher education post COVID

The Blog

Randy Micheletti
VP, Director of Brand Strategy

How to evolve your target personas in higher education post COVID

As most of you know, your target personas should be a living document. Because society experiences shifts in attitudes and external factors, these personas should change as frequently as necessary to ensure accuracy. Markets can change quickly, and effective marketing must evolve with it. Many industries have experienced a dramatic shift in response to the past year, but perhaps none as much as higher education. 

As higher ed marketers continue to battle for students, especially after the COVID pandemic, now is the time to take a look at your personas and realize what COVID has changed in the mind of your students. It seems all but certain that the way they look at the world and their criteria for choosing their college education has changed. What are their motivators now? What are their pain points? Here’s a few ideas to help when taking a fresh look at your student personas.

Where Is the Line Between Online and Traditional Learning? 

If you haven’t done it already, we’d recommend developing personas for both online and offline/traditional students. Many students who adopted online learning because of COVID will continue down that path, but there will always be the need for offline/traditional student personas. Each of these two students’ personas have different motivators in their higher education experience. Online students are looking for a convenient way to earn their degree without disrupting their current lifestyle or career, while offline/traditional students evaluate campus life, college experiences, etc. as part of their selection process. As you can see, your message and approach to each will be completely different.

It’s Time to Rethink the Enrollment Journey

With the immediate future a bit unknown, students are still deciding on their best approach to higher ed. Still, many students are progressing towards applying for college selection, but the typical enrollment journey is most likely different. Our recommendation would be to review your persona’s enrollment journey and draft additional personas that account for changes in your audience, e.g. short-term vs long-term leads. 

The “Typical” Student Is Anything But 

More than ever, there is no such thing as a “typical” student persona because COVID has changed what that student looks like. With the loss of jobs and livelihoods during COVID, it’s possible that your students might become older since many people will be starting over or trying out new careers. Additionally, younger students might be looking for more online classes than they had previously. Either way, you need to develop new student personas.

Financial Concerns Will Become More Common

With so many temporary or permanent layoffs that will hinder the ability for many students to attend college, financial concerns will become a much more important consideration for a large number of students. This barrier to entry should be taken into consideration immediately across all personas.

New Safety Concerns Must Be Addressed

Last, but certainly not least, is the safety of all students. Will your students expect smaller classes? Redesigned classrooms that include social distancing? Sanitary processes to help with the spread of COVID? You better believe these are top of mind with possible students. It is very important to convey to students all the measures that you’re taking to protect them so they can continue their learning in a safe environment.

At Geile/Leon, we understand how to write the most effective personas across many different categories. If you’re in need of assistance updating your student personas, we’d love to assist. If you’d like to talk or see samples of our personas, please reach out. We can help.

Reference: Higher Education Marketing – “What will your student personas look like after COVID-19?”, May 2020

Lifting Up Our Community

The Blog

Randy Micheletti
VP, Director of Brand Strategy

Lifting Up Our Community

Make it Mean Something is our guiding principle here at Geile/Leon. And not just in the work we produce, but rather in all facets of our lives, including how we communicate with others, how we help improve our communities, and how to make the world a better place both individually and as a brand. When the stars align and we work with a client that also understands the importance of making it mean something and giving back to our neighbors and the city we love, we relish the opportunity to fully pursue our mission. And we couldn’t have asked for a better match than our client and our partner, Club Fitness.

Let me try and paint the picture. Club Fitness is a locally and employee owned company that has 20+ locations and over 130,000 members. Unfortunately, due to COVID-19, they temporarily closed all 20+ locations throughout the St. Louis Metro area. And you don’t need a calculator to realize that means zero income. With that in mind, they’ve had to reduce their staff, rethink their operations and maintain consistent and timely communications with all of their members.

When these types of setbacks happen in St. Louis, we don’t run from them. We stand together, lend a hand and do what we can and ensure that we’re doing what’s right for our communities and neighbors. That’s exactly what Club Fitness is doing. They’ve chosen to continue to #LiftLocal, be empathetic and support our communities by partnering with the Red Cross by opening up five of their clubs for local blood drives. 

If you’d like to #LiftLocal and help your community, click here and enter the sponsor code provided below to make an appointment, or just call 1-800-RED-CROSS (1-800-733-2767).

Date | Location | Sponsor Code
April 21 | East Alton | ClubFitnessEastAlton
April 22 | Maplewood | ClubFitnessMaplewood
April 23rd | O’Fallon, Illinois | ClubFitnessOfallonIllinois
April 28 | St. Peters | ClubFitnessStPeters
April 29th | St. Charles | ClubFitnessStCharles

It would have been easy for Club Fitness to focus on their own problems without considering the greater good of the local community that has supported them for over 35 years. But at their core, that’s not who they are and that’s not what they believe. They are determined to pay back the support that the community has shown them for over three decades, no matter what. This is just another example of them being there for every BODY!  Thanks to Club Fitness for realizing that when we support each other, we are all stronger.

For the rest of us, let’s give them our support. Please help save a life and give the gift of blood.

Trending from G/L: How to break through a creative block

The Blog

Randy Micheletti
VP, Director of Brand Strategy

Trending from G/L: How to break through a creative block

Creative block is definitely a real thing in the agency industry. It happens to the best of us, at the worst times possible. So, if I told you that you could end your creative block by playing a card game would you give it a shot?

Well, Matt Vojacek, agency principal at Zwelly in Columbus, OH has developed a card game, called “The Game of Creativity,” to help jar loose those new ideas.

The Game of Creativity was developed to enhance one’s own sense of creativity. So often in this industry we “research” what others are doing instead of developing our own creative thought. This is definitely something I’ve seen a lot in the 25 years I’ve been doing this.

Vojacek was really interested in finding ways to bring creativity back to peoples’ lives and/or introduce them to creativity. It all started in college where he kept a journal with creative thoughts. And now, through a Kickstarter campaign, he’s introducing it to the world.

And it appears the kickstarter is paying off. His goal was met within 24 hours with pledges exceeding $32,000.

Give it a try and see if it works for you. Nothing to lose – except maybe creative block.

When Subpar Branding Just Won’t Fly

The Blog

Randy Micheletti
VP, Director of Brand Strategy

When Subpar Branding Just Won’t Fly

For horse owners, summer is the time for peaceful, early morning rides before the sun heats up the day. It’s a time to spend washing, treating and connecting with your horse. Unfortunately, it is also the season of the most heinous insect on the planet…flies!

And, as all horse owners know, it’s a never-ending battle. You try everything and they just keep returning. Not only are they frustrating to you, they’re even more irritating to your horse. Imagine the way the horse feels as the summer heat kicks in and these pests will not leave them alone.

As we’ve learned from recent client focus groups, many horse owners are convinced there’s not much that can be done to effectively repel flies. Sure, some have regiments that are partially effective but many said during the heavy summer season protecting their horses from flies and other biting insects was a “losing battle.”

Here are a few tips on becoming more effective in the battle against flies and other insects:

  • Eliminate places where flies and insects inhabit and breed such as standing water, old water in a bucket, dirty gutters, or road ditches.
  • Provide your horse with additional protection during peak fly season and avoid being outside during these times.
  • Limit your horse’s exposure to flies and insects by using a fly spray specifically designed to kill and repel a broad spectrum of insects on contact.
  • Implement a fly control program that uses multiple products. Combining fly sprays, fly masks and premise concentrate and bate can provide complete protection for your horse.

Manna Pro partnered with Geile/Leon to introduce a complete line of equine fly control products for all applications, including sprays, masks, face and body wipes, and premise protection. Our knowledge and expertise within the equine category provided the framework to help us build a memorable brand, increase awareness of the new line, and drive sales of Force products.

Check out the launch campaign and the results generated: Drop Dead Powerful

Geile/Leon is a brand-driven marketing agency based in St. Louis, Missouri that specializes in equine marketing and new product introductions. If you’re looking to refresh a brand or launch a new one, let’s chat.

Industry Spotlight: Equine Web Design

The Blog

Randy Micheletti
VP, Director of Brand Strategy

Industry Spotlight: Equine Web Design

With approximately 9.2 million horses in the U.S. coinciding with approximately 2 million horse owners, the equine care market size has grown to a substantial $900+ million dollar business. That’s nothing to shake a stick at.

The good news is there are many opportunities to communicate with consumers about your equine products; the hurdle though, is that the category is extremely crowded. As a brand, it’s more important than ever to stand out. One way to do that is through your website. It’s vital that equine brands keep up with technology to converse with their consumers…but how can your site stand out from others? Here are a few tips to follow that will ensure your site stands out:

Consistency

I’m sure your brand has created a corporate identity. It’s crucial that you use that guide to ensure your brand and message are communicated consistently online and offline. Continuity within your site is also important – actually, it’s a major factor in conversion. When a consumer moves throughout your site each page must deliver a consistent design and message.

Aesthetically pleasing

Part of being aesthetically pleasing is keeping the overall design as clean and simple as possible. White space is a big part of that. It will allow your visitors to focus on what’s important and help get your key messages across.

Colors and images

This is extremely important, especially with horse owners. The use of warm and inviting colors resonates well with horse owners and it can complement the tone of the copy. The use of imagery is vital in this category. Horse owners love to see photography of horses. Showing a variety of different horses is effective as it broadens your opportunity to reach many horse owners. One thing to keep in mind – as you select an image, be sure it’s relevant and adds value to the message you’re communicating.

Relevant content

Equine sites have to be populated with relevant, keyword-rich content. You might ask, how do I determine if my content is relevant? Well according to Angie Schottmuller of Interactive Artisan, using the “Triangle of Relevance” can help. The triangle strategy incorporates three angles – business interest, user interest and time significance to maximize relevance and content, creating user action.

These are just a few helpers to get you started. One last thing to think about equine web design: always consider who you’re talking to and talk to them in an authentic voice. Horse owners appreciate honesty and a straight forward messaging that helps them understand what is best for their horse(s). Keeping this in mind will keep your brand top of mind with consumers and help solidify the conversion.

Download our Digital Marketing Audit to learn more about successful internet marketing.

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We have experience with equine; we know the brands, consumers and the products. Let’s talk about what your equine brand is doing to grow through digital marketing and your equine web design. Fill out this form with your information and we will reach out to you!

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Trending from G/L: Ads in Colombia Sell Peace

The Blog

Randy Micheletti
VP, Director of Brand Strategy

Trending from G/L: Ads in Colombia Sell Peace

So let’s face it. When you think of advertising, you usually think of highly egotistical, Mad Men-style executives, or a bunch of overconfident hipsters sitting around their offices thinking of ways to push products on people. And yes, some of that is true. But in Colombia, advertising’s being used to save a country and its people.

It’s the power of changing minds that’s being used to try and put an end to a 50+ year war that’s killed hundreds of thousands of people and displaced millions of others. Yes, advertising is being used to help stop a revolutionary army hell-bent on overthrowing the government.

“This gives us the ohance to apply our skills to something that is fundamentally important to us, to our kids, to our country. We created campaigns and TV commercials that were all build to convince guerillas to surrender and, as important, to help the Colombian people accept them back,” Jose Miguel Sokoloff, Co-Chairman and Chief Creative Officers at MullenLowe SSP3 said in a statement.

Here are several campaign videos that show the amazing work that Sokoloff and his team are doing – and talk about results that truly count:

  • Over eight years, 18,000 guerilla fighters have put down their weapons and came home.

  • Negotiations between the fighters and Colombian government have started

  • The overall energy and spirit in Colombia is back again. Per Sokoloff, “If you had been there 10 years ago and you go today, you would say, this is a completely different planet.”

This quote really sums it up nicely:

“You have to find a truth in what you’re saying,” Sokoloff says. “And when you get there, when you find something, that’s something that you can actually hold onto and you can actually communicate, that’s the salvation.”

Pretty cool, right? Let us know if you have anything awesome you’d share with our team!

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Top G/L Tips: Randy Micheletti on New Product Launches

The Blog

Randy Micheletti
VP, Director of Brand Strategy

Top G/L Tips: Randy Micheletti on New Product Launches

New products launches are so exciting. But as the saying goes, you only have one chance to get it right!

Here are 6 key steps for successful product launches. Randy Micheletti, VP at Geile/Leon, shares his process to ensure every launch is successful:

Are you working on a product launch? Randy is happy to discuss your goals and make a few recommendations. Contact him by phone at 314-727-5850, ext 110, email at [email protected] or use the form below.

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Marketing Accountable Care Organizations – A New Approach

The Blog

Randy Micheletti
VP, Director of Brand Strategy

Marketing Accountable Care Organizations – A New Approach

As Accountable Care Organizations (ACOs) continue toward mainstream adoption, they are positioned well to compete against fee-for-service organizations. Accountable Care Organizations are seeing historical growth across the country (see charts below), and with that an innovative marketing approach to a new healthcare model is definitely needed.

Accountable Care OrganizationsACO Covered Lives

Source: Leavitt Partners Center for Accountable Care Intelligence

It’s been well established that the goal of Accountable Care Organizations is to make healthcare more affordable for patients by offering coordinated, effective and efficient patient-centered care. With that shift, developing a new marketing strategy that speaks to better overall health, emphasizing preventive medicine and incentivizing quality over quantity will help patients experience improved outcomes and greater long-term benefits is vital (For additional information on healthcare marketing strategies being considered by providers, check out our new Healthcare Whitepaper).

This transition will not be easy, as patients have been trained to react to healthcare issues when needed, instead of taking a proactive approach to overall wellness.

As you move forward with these thoughts in mind, here are a couple ideas that can help with the development of your plan:

  1. Promote Market Wellness – move away from promoting specialties and technology and showcase wellness and preventive measures to encourage better overall health.

  2. Communicate the benefits of Accountable Care Organizations – don’t assume consumers understand what an ACO is or how it benefits them. Communicating the benefits of coordinated care is key.

  3. Get Physicians Involved – Physicians and nurses are the best advocates for Accountable Care Organizations because they have direct contact with patients. Provide them with communications materials to share during and after visits that explain the benefits and answer questions about the ACO.

Good luck in developing your new Accountable Care Organizations marketing plan. We’d love to partner with you to answer any questions you might have or to even help you with your plan. Or if you’re looking for additional healthcare insights, check out our brand new white paper here or by filling out the form below:

Healthcare Trends

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References:

Franklin Street – “Tips on Successfully Marketing Accountable Care Organizations” by Stephen Moegling

Smith & Jones – “Transitioning Marketing Efforts to the ACO Model”

Health Affairs Blog – “Growth and Dispersion of Accountable Care Organizations in 2015” by David Muhlestein

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