We have a lot to say. Admittedly, some of it probably shouldn’t be said in public, so we’ll keep it to the stuff that matters. Don’t expect us to only spew words or facts. We’ll tell you what we think, and more importantly, why it matters to you.

May 14, 2020

Opening After COVID: It’s Not When, but What Your Customers Want

Shawn Maher Return On Empathy

Now is an unprecedented time for businesses. Of course, we’ve been saying that since March at least. But at least now optimism mixed in with all the uncertainty. However, when it comes to opening back up for business, you can’t just sprint out of the gate. You have to move slowly and safely.  And maybe you have an idea about …

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May 12, 2020

Revising Your B2B Strategy in the Post-COVID-19 Era

Mary Sawyer Planning, Strategy, Trending Now, Trends

The world has been turned upside down by the COVID-19 crisis, and every industry had to adapt to new circumstances to survive. What does that mean for the future of your business? Digital sales will undoubtedly play an increasingly bigger role in your marketing success. McKinsey and Company, the global management consulting firm, is reporting major changes in the way …

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May 06, 2020

When Return on Empathy Is Found at a Party

Luke Smith General, Return On Empathy, Social Media

For today’s Return on Empathy discussion, I wanted to focus on the importance of not trying too hard. With social distancing policies in effect across the globe, the coronavirus pandemic has single-handedly dismantled many social aspects across all walks of life. Birthdays, commencement ceremonies, concerts, dances, family reunions, and more have all been canceled and postponed. So, in a time …

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Apr 30, 2020

Less Selling, More Selfless

Meg Strange General, Return On Empathy

Brands have always been held to a high standard when it comes to managing and preserving their identity, reputation, and connections with consumers during times of crisis. During times of national or global crisis, a brand’s response matters, even if their industry Is not directly related to the crisis. With that in mind, brands are under scrutiny to nail their …

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Apr 20, 2020

Lifting Up Our Community

Randy Micheletti Return On Empathy

Make it Mean Something is our guiding principle here at Geile/Leon. And not just in the work we produce, but rather in all facets of our lives, including how we communicate with others, how we help improve our communities, and how to make the world a better place both individually and as a brand. When the stars align and we …

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